COVID-19 - Important Coronavirus Information

Get the latest NHS information and advice about coronavirus (COVID-19), a new illness that affects your lungs and airways.

Check if you have coronavirus symptoms
Find out about the main symptoms of coronavirus and where to get medical advice if you think you have them.

What to do if you or someone you live with has symptoms of coronavirus
Advice about not leaving your home (self-isolation) and looking after yourself if you or someone you live with has symptoms.

People at higher risk from coronavirus
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.

Coronavirus in children
Advice about symptoms of coronavirus in children, including when to get medical help if your child seems unwell.

Social distancing advice and changes to everyday life because of coronavirus
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services.

Links to more information about coronavirus
Links to government advice, information for health professionals and advice for other parts of the UK.


The NHS in London is very busy due to rising coronavirus infection rates, but we’ll help you get urgent care when you need it.

GPs are providing more appointments, for patients with urgent health needs. Contact your practice, or check their website, and they will tell you how to arrange same-day appointments if you need urgent care.

You can also contact 111, day or night, for other urgent health advice - including if you have concerns about your Covid-19 symptoms.

Please remember that 999 and A&E are for emergencies.

Thank you to Londoners for following the Lockdown rules, which will help reduce infections, protect the NHS and keep each other safe.


The NHS and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The latest information on symptoms of Coronovirus infection and areas where recent travel may have resulted in a high risk of exposure can be found on nhs.uk/conditions/coronavirus-covid-19/

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Use this service if:

you think you might have coronavirus;
in the last 14 days you've been to a country or area with a high risk of coronavirus;
you've been in close contact with someone with coronavirus.

Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.

Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:

Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
Avoid touching your eyes, nose and mouth with unwashed hands.
Avoid close contact with people who are unwell.